Privacy policy

Privacy Policy
Effective Date: 3/6/25
Company: The Micro Cementing Co
Registered in: Yorkshire, United Kingdom

1. Introduction

The Micro Cementing Co ("we", "our", "us") is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services, visit our website, or contact us.

2. What Data We Collect

We may collect and process the following personal data:

  • Identity Information: Full name, company name (if applicable).

  • Contact Details: Address, email, phone number.

  • Project Details: Information related to your property or requested services.

  • Payment Information: Limited to transaction records; we do not store card details.

  • Website Data: IP address, browser type, pages visited (via cookies – see section 8).

3. How We Collect Your Data

We collect personal data through:

  • Contact forms on our website

  • Emails and telephone calls

  • Direct interactions (e.g. quotes, consultations, contracts)

  • Social media messaging

  • Online payments (processed through third-party secure providers)

4. Why We Use Your Data

We use your personal data to:

  • Provide our services to you

  • Respond to enquiries and communicate during projects

  • Process payments and send invoices

  • Maintain internal records

  • Comply with legal obligations

  • Improve our website and customer experience

5. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contract – to fulfil our agreement with you

  • Consent – where you have given permission (e.g. marketing)

  • Legal obligation – to meet tax or regulatory requirements

  • Legitimate interest – for business operations (e.g. project documentation, customer service)

6. Data Sharing

We will never sell or rent your data. We may share data with:

  • Service providers (e.g. accounting software, email platforms)

  • Payment processors (e.g. Stripe, PayPal)

  • Legal or regulatory authorities, if required by law

All third parties are required to keep your data secure and use it only in accordance with our instructions and UK data protection law.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including secure servers, password protection, and limited access to data by authorised personnel only.

We retain your data only as long as necessary to fulfil the purposes for which it was collected, including any legal or accounting requirements (typically up to 7 years).

8. Cookies

Our website uses cookies to enhance user experience and collect usage data. You can manage cookie settings in your browser. For more information, see our [Cookie Policy] (or we can create one if needed).

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to certain types of data processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of your rights, contact us at:
📧 [Insert Email]
📞 [Insert Phone]

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

Contact Us
The Micro Cementing Co
[Insert Address]
[Insert Email]
[Insert Website URL